Last Updated: May 12, 2025
Introduction
At Gamex Global, we are committed to protecting your privacy and ensuring that your personal data is handled with care. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile applications.
1. Data Collection
We collect and process the following categories of personal data:
- Identifiers: Device IDs, advertising IDs, and other unique identifiers to provide personalized content, ads, and services.
- Crash Logs: Information about app crashes to diagnose and improve performance.
- Diagnostics: Usage and performance data to enhance app functionality.
- Contact Information: If provided, such as email addresses for communication purposes.
2. Legal Basis for Processing
- Consent: For personalized advertising and other specific data processing.
- Contract: When necessary for contract performance (e.g., in-app purchases).
- Legitimate Interest: For improving performance, ensuring security, or fraud prevention.
- Legal Obligations: To comply with legal or regulatory requirements.
3. Why We Use Personal Data
- Improve app performance
- Deliver personalized advertising
- Ensure app security and prevent fraud
- Troubleshoot bugs and technical issues
- Enable in-app purchases and subscriptions
4. Third-Party Sharing
We may share data with third parties like analytics providers (e.g., Google Analytics, AdMob) for:
- Ad delivery and performance analytics
- App performance tracking
- In-app purchases
Data Sales: We do not sell your personal information unless explicitly permitted by you.
5. User Rights
- Right to Deletion
- Right to Access
- Right to Rectification
- Right to Know About Data Sales
- Right to Opt-Out of Data Sale
6. How to Opt-Out of Data Sale/Targeted Ads
- Device Settings: Use "Limit Ad Tracking" or "Opt Out of Ads Personalization".
- Google Ads Settings: Visit Google Ad Settings to manage preferences.
- Email: Contact us at support@gamexglobal.pk
7. Right to Lodge a Complaint
You may contact your local data protection authority or reach out to us directly.
8. Data Retention
We retain data as long as necessary for the stated purposes or as required by law.
9. Data Retention Policy
Personal information is kept as needed and deleted when no longer required.
10. Data Protection Officer (DPO)
Name: M. Bilal
Email: support@gamexglobal.pk
Address: Basement floor, plaza number 252, Spring North, Phase 7, Bahria Town, Rawalpindi, 46220, Pakistan
11. California Privacy Rights (CCPA)
California residents can request data access, deletion, or opt-out of data sales.
12. Virginia Consumer Data Protection Act (VCDPA)
Virginia users have rights to access, correct, and opt-out of data sales or targeted ads.
13. GDPR Rights for EU Users
- Right of Access
- Right to Rectification
- Right to Erasure
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right to Lodge a Complaint
14. LGPD Rights for Brazilian Users
- Right to Confirmation
- Right of Access
- Right to Correction
- Right to Anonymization, Blocking, or Deletion
- Right to Data Portability
- Right to Withdraw Consent
- Right to Complain
15. How to Opt-Out of Data Sharing/Targeted Ads
Visit your device settings or platforms like Google Ads Settings to manage preferences.
16. Contact Information
Email: support@gamexglobal.pk
Address: Basement floor, plaza number 252, Spring North, Phase 7, Bahria Town, Rawalpindi, 46220, Pakistan
17. Data Security
We use industry-standard security practices. However, no system is entirely secure.
18. Controller Information
Name: M. Bilal
Email: support@gamexglobal.pk
Address: Basement floor, plaza number 252, Spring North, Phase 7, Bahria Town, Rawalpindi, 46220, Pakistan
19. Children's Privacy
We do not knowingly collect personal information from children under 13.
20–32. Children’s Data Policies
Our apps are suitable for ages 3+ and collect only non-personal technical data. We do not collect or share personal data from children. Caregivers can contact us to review, delete, or stop data collection. We comply with privacy laws regarding children’s data.
33. Explaining Right to Know About Data Sales
We do not sell personal data. Users have the right to know and be informed.
34. Right to Opt-Out of Data Sale
We do not sell user data. No opt-out is currently required.